Learn new skills
Get real work experience
Find the job you want 

What is WorksForMe?

A free programme designed to help you to develop the skills needed to find, stay and progress in work. This will include:

Classroom based training

Full-time classroom training to help you prepare for opportunities in Retail, Hospitality or Administration.

Work experience

A work placement with a local business which can last from 1 to 6 weeks.

Job interview

An interview with the business you’ve completed your placement with.  

Ongoing support

Ongoing support after your placement to help you make the most of your programme, continue learning and secure a job.

What will I learn?

Training leading to BTEC1 qualifications

Learn skills & build confidence to start work

  • Customer service skills
  • CV writing
  • Interview skills
  • Work awareness
  • Team working
  • People skills

 

Guaranteed work experience

We’ll match you with an employer to

  • Apply & develop your skills
  • Gain practical experience
  • Learn which job roles suit you
  • Add experience to your CV

 

Job interview

With the business you’ve done your placement with to get

  • Practical advice about your career
  • The chance to get a job

 

Continued support

We’ll continue supporting you after completing your programme to

  • Help you find work or
  • Start a paid apprenticeship

 


Featured opportunities

We have new WorksForMe programmes starting all the time, all over the country. Sign up today!

Sunderland
14th May - 4th June 2018

Training Programme with Barclays, Sunderland (1)

We are working in partnership with Barclays delivering a unique three-week training programme and 1 week works experience with Barclays.  

This valuable training programme is a Sector-Based Work Academy and includes:

  • Three weeks' classroom training focused around Customer Service and an overview of how Barclays operate as a business
  • One week’s work experience placement with Barclays where you will get to understand how Barclays operate as a business and meet some of the teams
  • Guaranteed job interview with Barclays for their Apprenticeship programme

After completing your one week’s work experience with Barclays you will be interviewed, if successful at your interview, you will then progress on to their eighteen-month Apprenticeship programme.

Apprentice Community Banker Moment

The purpose of the Moment Banker Telephony role is to deliver effective, efficient and compliant telephone-based customer service, working collaboratively with colleagues to maximise customer satisfaction and strengthen the Barclays brand in the community.

Key accountabilities are to:

  • Show commitment to continuously develop your knowledge and skills using the resources available to you. Complete all mandatory training for your role to ensure you are fully complaint at all times.
  • Maximise your potential through supportive coaching sessions, 1:1’s and observations to develop your performance within the role.
  • Act with honesty and Integrity, work with colleagues to create a respectful and motivating environment which attracts and inspires colleagues to share our purpose and values.
  • Actively participate in our citizenship activities that help contribute to the Community in which you work in.
  • Working with your team, contribute to team meetings and huddles to share new ideas to help improve how we work as a team and with our customers.
  • Manage your time effectively to meet customer demand and your own objectives.
  • Accurately complete administration activities, such as customer records and customer contact information.
  • Put yourself in the customer’s shoes and understand how our products and services can help the customers and their needs.
  • Delight the customer by offering a professional, consistent and caring level of customer service
  • Show knowledge and understanding of our digital products; proactively educate your customer to have confidence in using alternative channels of their choice
  • Strive to exceed customers’ expectations at the customer’s first point of contact
  • Deliver exceptional customer service for everyday queries and complaints by taking responsibility and using your resources to proactively resolve the customer’s issues efficiently.

Throughout your Apprenticeship and upon completion of your Apprenticeship programme, your development and progression will be discussed with your line manager.

Am I eligible?

To be eligible for this Sector-Based Work Academy training programmes, you must be:

  • Aged 19 years and over
  • Unemployed and claiming state benefits
  • Looking for employment
  • Actively looking for the right opportunity

Sign Up

Liverpool
21st May - 11th June 2018

Training Programme with Barclays, Liverpool

We are working in partnership with Barclays delivering a unique three-week training programme and 1 week works experience with Barclays.  

This valuable training programme is a Sector-Based Work Academy and includes:

  • Three weeks' classroom training focused around Customer Service and an overview of how Barclays operate as a business
  • One week’s work experience placement with Barclays where you will get to understand how Barclays operate as a business and meet some of the teams
  • Guaranteed job interview with Barclays for their Apprenticeship programme

After completing your one week’s work experience with Barclays you will be interviewed, if successful at your interview, you will then progress on to their eighteen-month Apprenticeship programme.

Apprentice Community Banker Moment

The purpose of the Moment Banker Telephony role is to deliver effective, efficient and compliant telephone-based customer service, working collaboratively with colleagues to maximise customer satisfaction and strengthen the Barclays brand in the community.

Key accountabilities are to:

  • Show commitment to continuously develop your knowledge and skills using the resources available to you. Complete all mandatory training for your role to ensure you are fully complaint at all times.
  • Maximise your potential through supportive coaching sessions, 1:1’s and observations to develop your performance within the role.
  • Act with honesty and Integrity, work with colleagues to create a respectful and motivating environment which attracts and inspires colleagues to share our purpose and values.
  • Actively participate in our citizenship activities that help contribute to the Community in which you work in.
  • Working with your team, contribute to team meetings and huddles to share new ideas to help improve how we work as a team and with our customers.
  • Manage your time effectively to meet customer demand and your own objectives.
  • Accurately complete administration activities, such as customer records and customer contact information.
  • Put yourself in the customer’s shoes and understand how our products and services can help the customers and their needs.
  • Delight the customer by offering a professional, consistent and caring level of customer service
  • Show knowledge and understanding of our digital products; proactively educate your customer to have confidence in using alternative channels of their choice
  • Strive to exceed customers’ expectations at the customer’s first point of contact
  • Deliver exceptional customer service for everyday queries and complaints by taking responsibility and using your resources to proactively resolve the customer’s issues efficiently.

Throughout your Apprenticeship and upon completion of your Apprenticeship programme, your development and progression will be discussed with your line manager.

Am I eligible?

To be eligible for this Sector-Based Work Academy training programmes, you must be:

  • Aged 19 years and over
  • Unemployed and claiming state benefits
  • Looking for employment
  • Actively looking for the right opportunity

 

Sign Up

Sunderland
18th June - 9th July 2018

Training Programme with Barclays, Sunderland (1)

We are working in partnership with Barclays delivering a unique three-week training programme and 1 week works experience with Barclays.  

This valuable training programme is a Sector-Based Work Academy and includes:

  • Three weeks' classroom training focused around Customer Service and an overview of how Barclays operate as a business
  • One week’s work experience placement with Barclays where you will get to understand how Barclays operate as a business and meet some of the teams
  • Guaranteed job interview with Barclays for their Apprenticeship programme

After completing your one week’s work experience with Barclays you will be interviewed, if successful at your interview, you will then progress on to their eighteen-month Apprenticeship programme.

Apprentice Community Banker Moment

The purpose of the Moment Banker Telephony role is to deliver effective, efficient and compliant telephone-based customer service, working collaboratively with colleagues to maximise customer satisfaction and strengthen the Barclays brand in the community.

Key accountabilities are to:

  • Show commitment to continuously develop your knowledge and skills using the resources available to you. Complete all mandatory training for your role to ensure you are fully complaint at all times.
  • Maximise your potential through supportive coaching sessions, 1:1’s and observations to develop your performance within the role.
  • Act with honesty and Integrity, work with colleagues to create a respectful and motivating environment which attracts and inspires colleagues to share our purpose and values.
  • Actively participate in our citizenship activities that help contribute to the Community in which you work in.
  • Working with your team, contribute to team meetings and huddles to share new ideas to help improve how we work as a team and with our customers.
  • Manage your time effectively to meet customer demand and your own objectives.
  • Accurately complete administration activities, such as customer records and customer contact information.
  • Put yourself in the customer’s shoes and understand how our products and services can help the customers and their needs.
  • Delight the customer by offering a professional, consistent and caring level of customer service
  • Show knowledge and understanding of our digital products; proactively educate your customer to have confidence in using alternative channels of their choice
  • Strive to exceed customers’ expectations at the customer’s first point of contact
  • Deliver exceptional customer service for everyday queries and complaints by taking responsibility and using your resources to proactively resolve the customer’s issues efficiently.

Throughout your Apprenticeship and upon completion of your Apprenticeship programme, your development and progression will be discussed with your line manager.

Am I eligible?

To be eligible for this Sector-Based Work Academy training programmes, you must be:

  • Aged 19 years and over
  • Unemployed and claiming state benefits
  • Looking for employment
  • Actively looking for the right opportunity

Sign Up

Liverpool
9th July - 30th July 2018

Training Programme with Barclays, Liverpool (1)

We are working in partnership with Barclays delivering a unique three-week training programme and 1 week works experience with Barclays.  

This valuable training programme is a Sector-Based Work Academy and includes:

  • Three weeks' classroom training focused around Customer Service and an overview of how Barclays operate as a business
  • One week’s work experience placement with Barclays where you will get to understand how Barclays operate as a business and meet some of the teams
  • Guaranteed job interview with Barclays for their Apprenticeship programme

After completing your one week’s work experience with Barclays you will be interviewed, if successful at your interview, you will then progress on to their eighteen-month Apprenticeship programme.

Apprentice Community Banker Moment

The purpose of the Moment Banker Telephony role is to deliver effective, efficient and compliant telephone-based customer service, working collaboratively with colleagues to maximise customer satisfaction and strengthen the Barclays brand in the community.

Key accountabilities are to:

  • Show commitment to continuously develop your knowledge and skills using the resources available to you. Complete all mandatory training for your role to ensure you are fully complaint at all times.
  • Maximise your potential through supportive coaching sessions, 1:1’s and observations to develop your performance within the role.
  • Act with honesty and Integrity, work with colleagues to create a respectful and motivating environment which attracts and inspires colleagues to share our purpose and values.
  • Actively participate in our citizenship activities that help contribute to the Community in which you work in.
  • Working with your team, contribute to team meetings and huddles to share new ideas to help improve how we work as a team and with our customers.
  • Manage your time effectively to meet customer demand and your own objectives.
  • Accurately complete administration activities, such as customer records and customer contact information.
  • Put yourself in the customer’s shoes and understand how our products and services can help the customers and their needs.
  • Delight the customer by offering a professional, consistent and caring level of customer service
  • Show knowledge and understanding of our digital products; proactively educate your customer to have confidence in using alternative channels of their choice
  • Strive to exceed customers’ expectations at the customer’s first point of contact
  • Deliver exceptional customer service for everyday queries and complaints by taking responsibility and using your resources to proactively resolve the customer’s issues efficiently.

Throughout your Apprenticeship and upon completion of your Apprenticeship programme, your development and progression will be discussed with your line manager.

Am I eligible?

To be eligible for this Sector-Based Work Academy training programmes, you must be:

  • Aged 19 years and over
  • Unemployed and claiming state benefits
  • Looking for employment
  • Actively looking for the right opportunity

Sign Up

Sunderland
23rd July - 13th August 2018

Training Programme with Barclays, Sunderland (1)

We are working in partnership with Barclays delivering a unique three-week training programme and 1 week works experience with Barclays.  

This valuable training programme is a Sector-Based Work Academy and includes:

  • Three weeks' classroom training focused around Customer Service and an overview of how Barclays operate as a business
  • One week’s work experience placement with Barclays where you will get to understand how Barclays operate as a business and meet some of the teams
  • Guaranteed job interview with Barclays for their Apprenticeship programme

After completing your one week’s work experience with Barclays you will be interviewed, if successful at your interview, you will then progress on to their eighteen-month Apprenticeship programme.

Apprentice Community Banker Moment

The purpose of the Moment Banker Telephony role is to deliver effective, efficient and compliant telephone-based customer service, working collaboratively with colleagues to maximise customer satisfaction and strengthen the Barclays brand in the community.

Key accountabilities are to:

  • Show commitment to continuously develop your knowledge and skills using the resources available to you. Complete all mandatory training for your role to ensure you are fully complaint at all times.
  • Maximise your potential through supportive coaching sessions, 1:1’s and observations to develop your performance within the role.
  • Act with honesty and Integrity, work with colleagues to create a respectful and motivating environment which attracts and inspires colleagues to share our purpose and values.
  • Actively participate in our citizenship activities that help contribute to the Community in which you work in.
  • Working with your team, contribute to team meetings and huddles to share new ideas to help improve how we work as a team and with our customers.
  • Manage your time effectively to meet customer demand and your own objectives.
  • Accurately complete administration activities, such as customer records and customer contact information.
  • Put yourself in the customer’s shoes and understand how our products and services can help the customers and their needs.
  • Delight the customer by offering a professional, consistent and caring level of customer service
  • Show knowledge and understanding of our digital products; proactively educate your customer to have confidence in using alternative channels of their choice
  • Strive to exceed customers’ expectations at the customer’s first point of contact
  • Deliver exceptional customer service for everyday queries and complaints by taking responsibility and using your resources to proactively resolve the customer’s issues efficiently.

Throughout your Apprenticeship and upon completion of your Apprenticeship programme, your development and progression will be discussed with your line manager.

Am I eligible?

To be eligible for this Sector-Based Work Academy training programmes, you must be:

  • Aged 19 years and over
  • Unemployed and claiming state benefits
  • Looking for employment
  • Actively looking for the right opportunity

Sign Up

Why sign up for a WorksForMe programme?

You’ll get relevant qualifications*

  • City & Guilds Level 1 Certificate in Principles of Customer Service
  • City & Guilds Level 1 Certificate in Personal and Social Skills
  • Qualifications in English and Maths (if required)

*If you successfully complete the required coursework

You’re guaranteed a work placement

Our placements are with major UK employers, with real jobs and apprenticeships on offer.

  • High street banks
  • International hotel chains
  • Leading transport companies
  • Customer contact centres

 

Solid path to employment

  • WorksForMe will help you launch your career
  • It could lead to a job or a paid apprenticeship

It's a fun programme. You'll meet new people

  • You’ll do your training with other people who, just like you, are focused on preparing for opportunities in Retail, Customer Service or Digital job roles.
  • Coursework includes group activities and team work.

Is WorksForMe for me?

WorksForMe is designed to help you find a job that works for you.

If you are:

  • 16+ years old
  • unemployed
  • looking for employment but with little or no work experience
  • actively looking for the right opportunity to start or relaunch your career
  • wanting to improve your skills and find work

Then WorksForMe could be for you!

Sign up now and one of our advisors will contact you.

If you’re still not sure whether the WorksForMe programme is right for you, just get in touch via our Facebook page. 

What our learners say

Kalen

“My trainer understood each and every one of his students quickly to adapt to their style of learning, that felt great to me to see as I hadn't received much support in school or college or ever really until now.” 

Our trainers were rated

94%

for knowledge, enthusiasm, rapport and presentation skills

Moussa

“I appreciated the enthusiasm and friendliness exhibited by the people on the programme. My first week has honestly been an uplifting experience” 

97%

of learners said they would recommend WorksForMe to their friends or family

Mo

“I liked learning about the business I want to work in, the different areas and the variety of choices I have.” 

 

On average, learners rate the relevance of the course to finding a work placement as

93%

Rachel

“I liked the fact that I am in a small group and this gives me the opportunity to learn more effectively. I also developed my teamwork skills by being a group and engaging everyone.” 

99%

of learners reported the programme boosted their confidence

Join us and enrol

If you’re interested in signing up for a WorksForMe programme send us your details and we’ll call you to talk about it.

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